Return & Exchange Policy
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- Return & Exchange Policy
- Return & Exchange Policy
1. Proof of Purchase Required
No returns, exchanges, or warranty claims are accepted without an original receipt. Please keep your receipt as proof of purchase for all transactions.
2. No Refunds
All sales are final. Expert Wireless Repair Shop does not offer refunds under any circumstances.
3. Exchange Only Policy
We offer exchanges for defective or damaged products within 14 days of the original purchase date, provided you have your original receipt and the item is in its original condition and packaging. Exchanges are subject to availability of stock. If the same item is not available, a store credit may be issued at our discretion.
4. Repair Guarantee
All repair services come with a 30-day limited guarantee covering parts and labor related to the specific repair performed. The guarantee does not cover physical damage, liquid damage, or issues unrelated to the original repair. The warranty is void if the device is opened, tampered with, or serviced by another technician after the repair.
5. Non-Returnable Items
For hygiene and quality reasons, accessories such as screen protectors, charging cables, and earphones are non-returnable and non-exchangeable once opened.
6. Terms and Conditions
Expert Wireless Repair Shop reserves the right to deny any exchange or warranty claim if the product shows signs of misuse, damage, or alteration. By completing a purchase or repair service, you acknowledge and agree to these terms.
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